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# KEMP Load Balancer forgotten password
- URL: https://www.techielass.com/kemp-load-balancer-forgotten-password/
- Published: 2016-10-12T06:00:00.000Z
- Updated: 2025-06-06T09:52:34.000Z
- Author: Sarah Lean
- Tags: Troubleshooting

I recently started to use my home lab after 6months of not having any time to use it and unfortunately I had completely forgotten what I had set the password to on my KEMP Loadbalancer. Thankfully I haven't changed deleted the bal account and was able to use a simple method to get into it again...

1\. Log into the KEMP console using the username **pwreset**

![reset1-1](https://storage.ghost.io/c/08/96/08960c71-63a2-449b-91b1-8d4628166dd2/content/images/2021/03/reset1-1.jpg)

2\. Use the password **1pwreset**

3\. The console will now indicate that the password for the bal account has been reset to 1fourall which you can now use to gain access to your loadbalancer again

![reset2-1](https://storage.ghost.io/c/08/96/08960c71-63a2-449b-91b1-8d4628166dd2/content/images/2021/03/reset2-1.jpg)

💡

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